FAQs
Welcome to Giovanni Marini's FAQ!
At Giovanni Marini, we are determined to offer our customers an exceptional shopping experience, from discovering our products to receiving their order. We understand that you may have questions about our products, our ordering process, delivery or any other aspect of our service. That's why we've created this FAQ to answer your most frequently asked questions and provide you with all the information you need to fully enjoy your Giovanni Marini experience. Browse the questions below to find detailed answers to your questions, and don't hesitate to contact us if you need further assistance. Thank you for being part of the Giovanni Marini family!
1. What is Giovanni Marini?
Giovanni Marini is an online store specializing in selling trendy and stylish clothing for men and women at affordable prices. We offer a carefully curated selection of quality pieces, combining chic style and class in a variety of categories.
2. What types of products do you offer?
We offer a wide range of clothing for men and women, including tops, bottoms, dresses, suits, accessories and much more. Our collection is constantly updated to keep up with the latest fashion trends.
3. How can I place an order?
To place an order, simply browse our site, select the items you are interested in, then add them to your cart. Once you have finished shopping, follow the instructions to finalize your order and choose your payment method.
4. What payment methods are accepted?
We accept a variety of secure payment methods, including credit/debit cards (Visa, Mastercard, American Express).
5. What are the delivery times?
We strive to process and ship all orders as quickly as possible. Delivery times vary depending on your location and the shipping method chosen at checkout. You can check our delivery page for more accurate estimates.
6. Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of receiving your order. Items must be returned in their original condition, unworn and with their tags attached. Please see our returns policy for more information.
7. How can I contact customer service?
For any questions, concerns, or additional assistance, please feel free to contact our customer service team via email at giovannimarinihelp@gmail.com or through our contact form on the site. We are here to help you!
8. Do you offer any promotions or special offers?
Yes, we regularly offer promotions, special offers and exclusive discounts to our customers. Make sure to subscribe to our newsletter and follow us on social media so you don't miss any great offers!